As of 10:25PM we have seen restoral of all services affected.
Thank you,
Posted Oct 20, 2026 - 22:59 CDT
Update
Hello,
The provider and their partner are still working to isolate and repair the issue. We were unable to determine an ETR at this time. More to come.
Thank you,
Posted Oct 20, 2026 - 20:46 CDT
Update
Hello,
At this time the provider is still investigating and pushing their partner for restoration. There is no ETR.
Thank you,
Posted Oct 20, 2026 - 17:37 CDT
Update
Hello,
The failed NNI collector is still being investigated by the provider. We will update you as more is provided.
Posted Oct 20, 2026 - 14:53 CDT
Update
The provider is continuing their investigation. We will update you as more information is revealed.
Posted Oct 20, 2026 - 14:17 CDT
Update
This outage is correlated to a failed 1GE NNI in Madison, WI. We will update you when more information is revealed.
Posted Oct 20, 2026 - 12:56 CDT
Update
Hello,
We are working with our local provider for further investigation.
Posted Oct 20, 2026 - 12:00 CDT
Investigating
Hello,
We are seeing a network event starting at 10:32 AM that is affecting multiple members. We are investigating further and provide updates as we know more.
Posted Oct 20, 2026 - 10:55 CDT
This incident affected: TEACH - Madison (Hurley School District, Mercer School District, North Lakeland School District, Northwood School District, Solon Springs School District).