Update - The WiscNet NOC has lost access to our device for Manitowoc head start on 7/1 at 4:02 PM. We are still seeing this in alarm.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240.
If you have any additional questions, please contact WiscNet NOC 608-442-6761 op 1.
Jul 06, 2026 - 11:59 CDT
Monitoring - The WiscNet NOC has lost access to our device for Manitowoc head start on 7/1 at 4:02 PM. We are still seeing this in alarm.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240.
If you have any additional questions, please contact WiscNet NOC 608-442-6761 op 1.
Jul 02, 2026 - 12:23 CDT
Investigating - Hello,
We've detected an outage on your service starting around 4:02 PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Update - The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 7:43:57 AM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1742.
If you have any additional questions, please contact WiscNet NOC.
Jul 06, 2026 - 08:15 CDT
Identified - The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 7:43:57 AM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1742.
If you have any additional questions, please contact WiscNet NOC.
Jul 03, 2026 - 08:37 CDT
Village of Allouez
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
All Saints Regional Catholic School
Operational
90 days ago
100.0
% uptime
Today
Alverno College
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Ashwaubenon School District
Operational
Village of Ashwaubenon
Operational
Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Versiti
Operational
City of Brookfield
Operational
Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
Operational
Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
CESA 2
Operational
CESA 3
Operational
CESA 10
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Colfax School District
Operational
Cornell School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
City of De Pere
Operational
De Pere School District
Operational
Denmark School District
Operational
Discovery World
Operational
90 days ago
100.0
% uptime
Today
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy Community School District
Operational
90 days ago
100.0
% uptime
Today
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgerton School District
Operational
Educators Credit Union
Operational
Elk Mound Area School District
Operational
Elkhorn Area School District
Operational
Fall Creek School District
Operational
Family Peace Center
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fort Atkinson School District
Major Outage
Fox City Performing Arts Center
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Town of Grand Chute
Operational
Grant County
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
Operational
Green Lake County
Operational
Greendale School District
Operational
90 days ago
100.0
% uptime
Today
Greendale Village
Operational
90 days ago
100.0
% uptime
Today
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Howard Village
Operational
Howard-Suamico School District
Operational
Hudson School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
City of La Crosse
Operational
La Crosse Public Library
Operational
90 days ago
100.0
% uptime
Today
La Crosse School District
Operational
Lac Courte Oreilles Ojibwe University
Operational
90 days ago
100.0
% uptime
Today
School District of Ladysmith
Operational
Lake Holcombe School District
Operational
Lakeland University
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Lawrence University
Operational
Lincoln County
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Degraded Performance
City of Madison
Operational
Madison Metropolitan School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Major Outage
Marathon County
Operational
Marcus Center for the Performing Arts
Operational
90 days ago
100.0
% uptime
Today
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marquette University
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menomonie Area School District
Operational
Meriter Hospital, Inc.
Operational
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
100.0
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milwaukee Area Technical College
Operational
Milwaukee Art Museum
Operational
City of Milwaukee
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Major Outage
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mount Mary University
Operational
90 days ago
100.0
% uptime
Today
Muskego City
Operational
90 days ago
97.66
% uptime
Today
Muskego-Norway School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
Northeast Wisconsin Technical College
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northwood Technical College
Operational
Oak Creek-Franklin Joint School District
Operational
90 days ago
100.0
% uptime
Today
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Omro School District
Operational
Onalaska School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
PESI
Operational
Pier Wisconsin
Operational
City of Platteville
Operational
Platteville School District
Operational
Plover Village
Operational
90 days ago
100.0
% uptime
Today
Portage County
Operational
Price County
Operational
Pulaski Community School District
Operational
Rhinelander School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Ripon Area School District
Operational
River Falls School District
Operational
Rock County
Operational
Rock Prairie Montessori School
Operational
90 days ago
100.0
% uptime
Today
Rosendale-Brandon School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart Seminary and School of Theology
Operational
90 days ago
100.0
% uptime
Today
St. Augustine University Parish
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
99.84
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Sevastopol School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Shorewood School District
Operational
90 days ago
100.0
% uptime
Today
Silver Lake College
Operational
Slinger School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
90 days ago
100.0
% uptime
Today
Sparta Area School District
Operational
90 days ago
100.0
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
City of Superior
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Tomahawk School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
90 days ago
99.25
% uptime
Today
Viterbo University
Operational
Washburn County
Operational
Watertown Unified School District
Operational
City of Watertown
Operational
90 days ago
100.0
% uptime
Today
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waupaca County
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wautoma Area School District
Operational
Wauwatosa City
Operational
City of West Allis
Operational
West Allis-West Milwaukee School District
Operational
West De Pere School District
Operational
Western Technical College
Operational
Westosha Special Ed
Operational
Whitefish Bay School District
Operational
City of Whitewater
Operational
Whitewater Unified School District
Operational
Whitnall School District
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
WiscNet Headquarters
Operational
90 days ago
99.97
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Dells School District
Major Outage
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
The WiscNet NOC has lost access to our device for Wisconsin Dells School District at 10:36am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
Hello,
The WiscNet NOC has contacted the last mile provider, who has noted that this site is being impacted by a commercial power outage.
Hello,
Our Provider confirms that fiber damage is the cause of service interruption. Their fiber repair teams are in the field working to isolate the issue and determine the quickest plan to restore service. Based on historic fiber repair times in your area, they estimate service will be restored within 10 hours.
Hello,
The LMP has located fiber damage on 288ct underground fiber. Fiber crews are enroute with an ETA of 2:30:00 PM US/Central. The current ETR \(Expected Time to Resolution\) is 5:30:00 PM US/Central.
Hello,
Fiber Repair teams are currently working on repairing the damaged fiber. The estimated time for service to be restored has not changed.
Jul 6, 21:24 CDT
Resolved -
This incident has been resolved.
Jul 6, 21:24 CDT
Update -
Hello,
As of 8:53 pm cst, we have seen alarms clear and services have restored. Please reach out with any questions.
Thanks,
Jul 6, 21:11 CDT
Update -
Hello,
From the LMP: Our Fiber Repair teams have ran into issue with one of the fibers and have had to push their ETR back. They are still working on the repair. The new estimated time for service to be restored is 10:00 PM CST .
Thanks,
Jul 6, 20:07 CDT
Update -
Hello, One end has been spliced and the other end is currently being spliced. The new estimated time for service to be restored is 7:30 PM CST.
Thanks,
Jul 6, 19:23 CDT
Update -
Hello,
Our Fiber Repair teams are currently continue working to repair the damaged fibers in the area. The estimated time for service to be restored remains unchanged (5:30pm cst). We will continue to send updates as they become available.
Thanks,
Jul 6, 17:32 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 6, 17:30 CDT
Update -
Hello,
Fiber Repair teams are currently working on repairing the damaged fiber. The estimated time for service to be restored has not changed.
Jul 6, 15:17 CDT
Update -
Hello,
The LMP has located fiber damage on 288ct underground fiber. Fiber crews are enroute with an ETA of 2:30:00 PM US/Central. The current ETR \(Expected Time to Resolution\) is 5:30:00 PM US/Central.
Jul 6, 13:58 CDT
Update -
Hello,
Our Provider confirms that fiber damage is the cause of service interruption. Their fiber repair teams are in the field working to isolate the issue and determine the quickest plan to restore service. Based on historic fiber repair times in your area, they estimate service will be restored within 10 hours.
Jul 6, 13:39 CDT
Update -
Hello,
The WiscNet NOC has contacted the last mile provider, who has noted that this site is being impacted by a commercial power outage.
Jul 6, 11:29 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Wisconsin Dells School District at 10:36am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
Jul 6, 11:01 CDT
Service and monitoring restored 7/3 at 10PM, device logs indicate that there was a power outage on site.
If you have any additional questions, please contact WiscNet NOC.
Thank you,
Jul 6, 20:04 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 3, 13:59 CDT
Identified -
The WiscNet NOC has lost access to a connection on our device for Brighton #1 School District at 7/3/2026 12:58:25 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 723.
If you have any additional questions, please contact WiscNet NOC.
Jul 3, 13:33 CDT
The site resolved at 9:53 AM Today, and our logs indicate the port facing GLS equipment restored.
Kind regards,
Jul 6, 14:22 CDT
Identified -
The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.
If you have any additional questions, please contact WiscNet NOC.
Jul 6, 08:18 CDT
Update -
We are continuing to investigate this issue.
Jul 3, 14:06 CDT
Update -
The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.
If you have any additional questions, please contact WiscNet NOC.
Jul 3, 13:31 CDT
Update -
We are continuing to investigate this issue.
Jul 3, 13:31 CDT
Investigating -
The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.
If you have any additional questions, please contact WiscNet NOC.
Jul 3, 13:11 CDT
The Wiscnet NOC observed alarms clear at 10:17am, and we have regained access to our equipment onsite.
Jul 6, 10:37 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Spencer School District at 8:14am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
Jul 6, 08:33 CDT
Glenwood City School District will be turning down service, please reach out if you have any questions.
Jul 6, 07:55 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Glenwood City School District at 7:24am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0544.
If you have any additional questions, please contact WiscNet NOC.
Jul 6, 07:45 CDT
We observe circuit has restored 2 PM, July 4th. Logs indicate power failure on-site.
If you have any additional questions, please contact WiscNet NOC.
Jul 5, 13:31 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 3, 14:09 CDT
Identified -
The WiscNet NOC has lost access to a connection on our device for the Geneva J4 School District at 7/3/2026 12:27:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3026.
If you have any additional questions, please contact WiscNet NOC.
Jul 3, 12:49 CDT
We see services for Linn J6 School District up as of 12:37 PM CDT.
Thank you,
Jul 3, 14:53 CDT
Identified -
The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 7:43:57 AM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1742.
If you have any additional questions, please contact WiscNet NOC.
Jul 3, 12:21 CDT
The WiscNet NOC has regained access to the onsite router at 12:20pm, and all alarms have cleared.
Jul 2, 13:16 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for West Salem School District at 8:33am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1825.
If you have any additional questions, please contact WiscNet NOC.
Jul 2, 09:12 CDT
Resolved -
This incident has been resolved.
Jul 2, 11:51 CDT
Monitoring -
Hello,
We are able to access the device for Mequon-Thiensville School District. We are seeing the handoff port as up, however traffic has dropped to keep alive. Please let us know if you are aware of any work or events on site that would cause traffic to drop.
If you have any additional questions, please contact WiscNet NOC.
Jul 2, 10:06 CDT
Investigating -
The WiscNet NOC has lost access to our device for Mequon-Thiensville School District at 2:11 AM on 7/2. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1004.
If you have any additional questions, please contact WiscNet NOC.
Jul 2, 09:14 CDT
These sites are being disconnected.
Jul 2, 11:44 CDT
Investigating -
Hello,
Starting at 2:14 we observed a loss of connection to our onsite equipment for your circuits.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact GLS using 1.866.558.1920, and use your site ID listed below. Please reach out with any questions.
Birchwood School District - 163 Gilmanton School District - 540
We are observing restored as of 10:13 AM. Routers did not lose power, indicating an event on the provider network.
If you have any questions or concerns, please reach out to 608-442-6761.
Jul 2, 10:28 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 7:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Resolved -
This incident has been resolved.
Jul 2, 09:22 CDT
Update -
Hello,
The WiscNet NOC has observed all alarms clear at 4:08pm on 7/1/26. Please reach out if you have any questions.
Jul 2, 09:21 CDT
Identified -
Hello,
At 1:02pm, the Wiscnet NOC observed the handoff port for Rhinelander School District go down. We can reach the onsite router, but no light is being received. Please let us know if any known work is ongoing, and reach out if you have any questions.
Jul 1, 13:48 CDT
Resolved -
This incident has been resolved.
Jul 2, 09:01 CDT
Identified -
The WiscNet NOC has lost access to our device for Mequon-Thiensville School District at 2:11 AM on 7/2. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1004. If you have any additional questions, please contact WiscNet NOC.
Jul 2, 08:59 CDT
We observed services restore starting at 12:32 PM Central.
Please reach out if you have any questions.
Thank you,
Jul 1, 13:24 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Markesan School District on 7/1 at 7:42 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 946. If you have any additional questions, please contact WiscNet NOC.
We are seeing the alarms have cleared and traffic is again passing as of 12:19 PM CT.
Jul 1, 12:58 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for **New London School District** at **11:06 AM on 7/1/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1215**. If you have any additional questions, please contact WiscNet NOC.
Jul 1, 11:29 CDT
\[2255028\] Wausaukee School District - Traffic alarm New incident: Identified Hello. At 11:35pm, the WiscNet NOC received an alarm for Wausaukee School District, and we observe that we can reach the onsite router, but the handoff port is down. Please let us know if any work onsite is known and reach out if you have any questions. Time posted Jul 1, 12:20 CDT Components affected TEACH - Madison - Wausaukee School Di...
At 11:35pm, the WiscNet NOC received an alarm for Wausaukee School District, and we observe that we can reach the onsite router, but the handoff port is down. Please let us know if any work onsite is known and reach out if you have any questions.
Jul 1, 12:20 CDT
Resolved -
Hello, The onsite device restored at 8:26:54 AM.
Jul 1, 10:48 CDT
Investigating -
Starting at 0703 Wiscnet received alarms indicating a loss of connection to the Adams-Friendship school district device. While we investigate, please reach out to GLS at 1.866.558.1920 for further assistance after verifying power and equipment.
Jul 1, 07:26 CDT
Resolved -
This incident has been resolved.
Jul 1, 10:05 CDT
Identified -
Hello,
At 9:14 AM we observed alarms come in for Owen-Withee School District - 2254938. While investigating, the alarms cleared. The member site was contacted to verify equipment and power. They then advised this was known work and an upgrade was happening at the time. The alarms cleared at 9:38 AM CST.
Resolved -
This incident has been resolved.
Jul 1, 08:30 CDT
Monitoring -
WiscNet staff identified a line card issue on one of our Madison core routers. After a card restart, alarms from this event have cleared. We're monitoring this for stability, and we have a plan to swap the card if the issues return. Please contact support@wiscnet.net if you have any questions.
Jun 30, 21:30 CDT
Investigating -
Hello,
We're currently experiencing an issue in Madison WI, that is affecting your service. We are investigating, more to come.
Resolved -
This incident has been resolved.
Jun 30, 13:20 CDT
Monitoring -
Alarms for devices have cleared. Service has been restored as of 12:11 PM
Jun 30, 12:41 CDT
Investigating -
Hello,
Starting at 2:08 am we observed a loss of connection to our onsite equipment for your circuits.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS and use your site ID, as listed below. GLS's phone number is 1.866.558.1920. Please reach out with any questions.
Thank you,
Waterloo School District: 1713 Phillips School District: 1324
Jun 30, 03:21 CDT
Resolved -
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
We have observed the connection to the device restore at 11:20 AM CT. Please reach out if you need anything.
Jun 30, 12:36 CDT
Resolved -
This incident has been resolved.
Jun 30, 12:36 CDT
Update -
We have observed the connection to the device restore at 11:20 AM CT. Please reach out if you need anything.
Jun 30, 12:35 CDT
Update -
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Jun 30, 10:36 CDT
Identified -
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Jun 30, 10:36 CDT
Resolved -
This site is being turned down.
Jun 30, 09:11 CDT
Identified -
The WiscNet NOC has lost access to our device for Necedah Area School District at 1:47 PM on 6/29. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1174.
If you have any additional questions, please contact WiscNet NOC.
Jun 29, 14:07 CDT
Resolved -
This outage is known and was expected.
Jun 30, 09:03 CDT
Identified -
The WiscNet NOC has lost access to our device for White Lake School District at 4:39 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836.
If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:47 CDT
Resolved -
This incident has been resolved.
Jun 30, 07:32 CDT
Update -
We are continuing to investigate this issue.
Jun 30, 03:43 CDT
Investigating -
Hello,
We have observed multiple sites come into alarm indicating an outage affecting the following services.
Brillion School District - TEACH ID: 206 Chilton School District - TEACH ID: 265 Mishicot School District - TEACH ID: 1132 Spring Valley School District - TEACH ID: 1569 Two Rivers School District - TEACH ID: 1674 Reedsville School District - TEACH ID: 1410
At this time we request you verify power and equipment on site and if you require further assistance reach out to TEACH/GLS to open an investigation at 866.558.1920 using the provided TEACH ID.
As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions.
Thanks,
Jun 29, 23:38 CDT
Investigating -
Hello,
As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions.
Thanks,
Jun 29, 23:38 CDT
Identified -
Hello,
We have an update from the LMP:
Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available.
No ETR currently.
Thanks,
Jun 29, 17:47 CDT
Investigating -
Hello,
We have an update from the LMP:
Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available.
No ETR currently.
Thanks,
Jun 29, 17:32 CDT
Update -
Hello,
Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
Jun 29, 13:33 CDT
Update -
Hello,
Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
Jun 29, 13:32 CDT
Identified -
Hello,
At approximately 12:15 CT today the WiscNet NOC observed traffic alarms for circuit 2396. The connection to the router is up and stable. We are reaching out to the LMP for investigation.
Jun 29, 13:02 CDT
We are now seeing this site as back up. We will continue to monitor this as usual.
Jun 29, 23:21 CDT
Identified -
The WiscNet NOC has lost access to our device for Spring Valley SD at 4:05 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is1569.
If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:18 CDT
We are now seeing this site as back up. We will continue to monitor this as usual.
Jun 29, 23:18 CDT
Identified -
The WiscNet NOC has lost access to our device for Geneva J4 School District at 4:20 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3026.
If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:31 CDT
Resolved -
We are resolving this case, the r-wauwatosa-hub device has been stable since being power cycled this morning. We are still working with the vendor to determine if the device should be proactively replaced, and we'll provide a maintenance notice if this is required. Please reach out to support@wiscnet.net if you have any questions.
Jun 29, 17:27 CDT
Monitoring -
A power cycle brought the hub device back, WiscNet is working with the device vendor to determine root cause, and whether replacement is still necessary.
Jun 29, 09:24 CDT
Update -
WiscNet engineers are troubleshooting a hub device that has stopped responding and forwarding traffic. A new device has been provisioned, remote hands will attempt a power cycle shortly in an attempt to restore service.
Jun 29, 08:05 CDT
Investigating -
Hello,
We are observing alarms indicating multiple sites down at this time. This was initially misidentified as impact of a maintenance that was going on over night. At this time we are investigating this outage and will provide updates on what we are able to discover.
Please, while we investigate this, verify power and equipment on site to rule out any layer 1 issues and reach out with any questions you may have.
We see this circuit up as of 6:28 AM CDT. While logged into the device, we observe that it was restarted 6:24 AM CDT, bringing the device back up and the circuit operational.
Jun 29, 08:14 CDT
Investigating -
We are currently investigating this issue.
Jun 29, 06:10 CDT
This incident has been resolved. All alarms have cleared and services have been restored.
Please reach out if you have any questions.
Thank you,
Jun 29, 01:33 CDT
Update -
Investigation is still underway with the provider.
Jun 28, 23:15 CDT
Investigating -
We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time.
We will share more details and more information becomes available.
Jun 28, 22:15 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 28, 21:59 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for **Reedsville School District** at **9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1410**.
Jun 28, 21:56 CDT
This incident has been resolved. All alarms have cleared and services have been restored.
Please reach out if you have any questions.
Thank you,
Jun 29, 01:32 CDT
Update -
Investigation is still underway with the provider.
Jun 28, 23:15 CDT
Investigating -
We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time.
We will share more details and more information becomes available.
Jun 28, 22:15 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 28, 21:58 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for **Fox Point J2 School District at 9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **2615**.
Jun 28, 21:57 CDT
We observe restored as of 4:57 PM. Logs indicate power failure on-site.
Please reach out to the WiscNet NOC if you have any questions.
Jun 28, 17:19 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Shullsburg School District at 6/28/2026 at 2:07 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.
Jun 28, 14:48 CDT
Resolved -
This incident has been resolved as of 13:52 CDT this afternoon.
Jun 28, 15:46 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for r-stcroixfallssd at 11:05 AM CDT 06/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1573.
Circuit has restored after reported power outage was resolved.
Jun 27, 15:00 CDT
Investigating -
The WiscNet NOC has lost access to our device for Fall River School District. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
If you have any additional questions, please contact WiscNet NOC.
Jun 27, 08:52 CDT
Our connection has been restored. Please reach out to the WiscNet NOC if you have any questions.
Jun 27, 10:42 CDT
Investigating -
Hello,
At 6/27/2026 8:51:28 AM we seen the device onsite at Victory Christian Academy go down.
The provider has reached out and reported they have loss connection to their onsite device, and would like to verify power and connections to the equipment, and the devices rebooted. Please let us know if you have any questions, or if there is issues after rebooting the devices onsite.
We're seeing that the site outage has restored and traffic is once again passing. Cause of outage was due to a firewall upgrade.
If you are still experiencing issues with your service, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
Thank you, WiscNet NOC
Jun 26, 14:02 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for **Fall River School District** at 1:33 **PM on 6/26/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0467.
Jun 26, 13:49 CDT
We observed the handoff port restore at 11:33 AM Central. Please let us know if you experience any future issues at the district.
Thank you,
Jun 26, 12:54 CDT
Investigating -
Hello,
We observed the handoff port as down starting on 6/26 at 10:07 AM Central for the Chilton School District. Please verify power and connection to the handoff port.
We observe this circuit restored as of 8:55 AM and observe logs indicating power issues to equipment have restored. Feel free to reach out to the WiscNet NOC if you have any further questions.
Jun 26, 11:44 CDT
Identified -
Hello,
Provider states they observed last dying gasp alarms indicating a power issue on-site. Please verify power and equipment on-site and reach out to the WiscNet NOC if further assistance is needed.
Jun 26, 08:21 CDT
Investigating -
Hello,
We are observing a loss of connectivity for circuit 401240 for North Fond Du Lac School District. We are investigating. In the meantime, please verify power and equipment on-site.
Jun 26, 08:04 CDT
Please reach out for any questions or if further issues are being experienced.
Thank you,
Jun 25, 21:00 CDT
Update -
Hello,
Alarms for the site have cleared at 6:37PM CDT. The provider is seeing alarms starting to clear on their end as well. Crews are not hands off at this time.
We will continue to follow-up with the provider until we receive the official hands off.
Thank you,
Jun 25, 19:19 CDT
Update -
Hello,
Crews continue to work on repairs. An ETR has not been provided.
Thank you,
Jun 25, 19:06 CDT
Identified -
The WiscNet NOC has lost access to our device for South West Technical College at 3:28PM CDT 6/25/2026.
We have engaged our provider and they are currently experiencing substantial fiber damage on their ring. The previous fix was due to a temporary fix where they rerouted traffic to "good" fibers in the bundle to restore traffic while splicers were en-route.
Due to the damage caused by the squirrel, the fiber was not intact enough for this to be a permanent solution and at about 15:20, the splicing crew was on site and had to cut the fiber bundle to repair the damaged segment.
Services are likely to be intermittent while the splicers complete their work. They will continue to work until the issue is resolved and we have confirmed good light levels.
Jun 25, 17:06 CDT
The WiscNet NOC has observed all alarms clear and we have regained access to the router at Lodi School District at 3:25pm.
Jun 25, 15:37 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Lodi School District at 2:25pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200.
If you have any additional questions, please contact WiscNet NOC.
Jun 25, 14:40 CDT
Resolved -
This incident has been resolved.
Jun 25, 10:27 CDT
Identified -
The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Jun 25, 09:14 CDT
A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central.
Please let us know if you continue to experience issues on this service.
Thank you
Jun 25, 10:16 CDT
Investigating -
Hello,
Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471.
If you have any additional questions, please contact WiscNet NOC.
We are seeing this back up and operational. We will continue to monitor this as usual.
Jun 24, 22:18 CDT
Investigating -
Hello,
The WiscNet NOC saw this circuit go down on 6/24/2026 at 8:07 PM CST.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 536.
Jun 24, 20:25 CDT
We've detected an outage on your service starting around 8:10PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Markesan School District has remained stable since 12:00pm. We will continue to monitor for any instability.
Jun 24, 14:57 CDT
Monitoring -
Hello,
The WiscNet NOC has observed loss of connection to the router for Markesan School District from 11:43am-12:00pm. Device logs indicate a loss of power as the root cause, we will continue to monitor this circuit for stability.
Jun 24, 12:20 CDT
Resolved -
This incident has been resolved.
Jun 24, 14:53 CDT
Monitoring -
Hello,
The WiscNet NOC has investigated and found the uptime of the router onsite is over 1 year and logs indicate potential issues upstream on GLS's network. GLS requests members reach out directly for RFO requests, please reach out to the GLS NOC at 1.866.558.1920 and reference your Teach ID 0673.
Jun 24, 09:52 CDT
Resolved -
This incident has been resolved.
Jun 24, 12:50 CDT
Update -
Hello,
We are observing alarms have cleared at 11:49 AM CST.
Thank You,
Jun 24, 12:50 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Shullsburg School District at 6/24/2026 at 10:41 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.
Resolved -
We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.
Jun 24, 11:00 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 24, 10:59 CDT
Identified -
The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.
Jun 24, 10:44 CDT
Resolved -
This incident has been resolved.
Jun 24, 08:45 CDT
Update -
Hello,
The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.
Kind regards
Jun 23, 13:34 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 23, 13:34 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1132**.
Completed -
The scheduled maintenance has been completed.
Jun 24, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 CDT
Update -
Hello,
A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.
Maintenance ID: 2244754 Start Date/Time: 06/24/2026 12:00AM CDT End Date/Time: 06/24/2026 06:00AM CDT Event Location: GREEN LAKE COUNTY - JUSTICE CENTER Work Description: Equipment Maintenance
If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.
Thank you,
WiscNet NOC
Jun 12, 12:03 CDT
Scheduled -
We will be undergoing scheduled maintenance during this time.
Jun 12, 11:59 CDT
This site is on a list to be turned down. Please disregard the previous email. Apologize for any confusion this has casued.
Thanks,
Jun 23, 19:34 CDT
Update -
Hello,
Reached out to the LMP and they would like you power cycle both the Adva and the Cisco device on-site. If that does not fix the issue, please call us immediately and we will arrange a dispatch to the site. Call us at Wiscnet NOC 608-442-6767.
Thanks,
Jun 23, 18:02 CDT
Investigating -
Hello,
At 4:19 pm cst we saw the Abbotsford circuit go down. We will reach out LMP and open a ticket.
Our provider has completed fiber repair, and the connection has restored.
Jun 23, 14:36 CDT
Update -
Hello,
Our provider is working on repairs and has an ETR this afternoon.
Jun 23, 09:15 CDT
Update -
Hello
The fiber cut was confirmed by the provider and caused by a lawnmower striking an above ground loop of fiber. The provider is aware of the location of the cut. A crew will be dispatched to the site tomorrow morning to repair the cut fiber. Please let us know if you have any questions.
Thanks,
Jun 22, 16:40 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 22, 16:37 CDT
Identified -
Hello,
Our provider is aware of a suspected fiber cut and is investigating to find the location of the damage.
Jun 22, 14:49 CDT
Investigating -
Hello,
At 1:30pm, the WiscNet NOC observed alarms for an upstream connection for Verona School District. The site traffic has rerouted to the backup connection. We are reaching out to the Provider to investigate the cause.
Jun 22, 14:00 CDT
The port onsite indicated a possible cable disconnect or failed port facing the provider. The connection shows back online.
Jun 23, 13:35 CDT
Identified -
Hello,
The local area provider is unable to reach their onsite device, and is requesting the onsite devices power cabling and network cabling is checked for any accidental disconnects.
Please let us know once the equipment has been checked, or if there are any questions.
Jun 23, 08:51 CDT
Investigating -
Hello,
Starting at 6 am we observed a loss of connection to our onsite equipment for your circuit.
At this time we are investigating this issue on our end can you provide onsite power and equipment verification?