GLS reports their provider has finished their troubleshooting, and the next step noted is to check cabling and to do more testing with the site contact (most likely outside of school hours).
GLS may reach out to you soon to do more onsite testing.
Kind regards,
Posted Oct 26, 2026 - 14:28 CDT
Update
Hello,
The port will remain down as the provider, GLS, continues working to test and isolate service degradation. The provider will be completing more testing on the circuit over the coming days.
We will continue to send out notifications as we receive updates.
Kind regards,
Posted Oct 23, 2026 - 12:41 CDT
Update
Hello,
Our provider reports the following update:
Testing has confirmed that the AT&T network interface and the local access provider's connection to the site are operational. The local access provider was able to reach the network interface device and reported the customer-facing port up, but observed limited traffic coming from the site. Because the original issue involves significant packet loss and throughput degradation rather than a complete loss of connectivity, additional validation is still needed before the investigation can be concluded.
Posted Oct 20, 2026 - 12:37 CDT
Update
Hello,
The provider is continuing to investigate the issue by testing to isolate the issue.
Posted Oct 16, 2026 - 15:23 CDT
Update
Hello,
The provider is continuing to investigate the issue by testing to isolate the issue.
Posted Oct 15, 2026 - 09:13 CDT
Investigating
Hello,
GLS let us know they are investing circuit 401093 / GLS ID 3230.
We will let you know what GLS says as the investigation continues.
Kind regards,
Posted Oct 14, 2026 - 12:10 CDT
This incident affects: TEACH - Milwaukee (Milton School District).