Kiel Area SD - 400526 - CPE Down | #2220747

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 11:07 AM CDT 04/02/2026 - 11:28 AM CDT 04/02/2026

Duration: 21 minutes

Technician(s): Carter

Review Date: 4/5

Brief Summary: Lost connection to our device onsite at 11:07 AM CDT 4/2/26. Connection was restored at 11:28 AM CDT 04/02/2026.

Posted Apr 05, 2026 - 11:59 CDT

Resolved

Hello,

We saw our alarms clear at 11:28 AM CDT 04/02/2026.


Thank you,
Posted Apr 02, 2026 - 11:42 CDT

Investigating

The WiscNet NOC has lost access to our device for Kiel Area SD at 11:07 AM CDT 04/02/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Posted Apr 02, 2026 - 11:25 CDT
This incident affected: TEACH - Milwaukee (Kiel Area School District).