New London School District device unreachable | 2219715

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 3/31 1:06:22 PM

 Duration: 2 hrs 17 mins.

 Technician(s): Jacob Karrmann/Damian Souder

 Review Date: 3/31/2026

 Brief Summary: Device went down at 1:06PM, restored at 3:23PM.

 Root Cause: Device rebooted.

Posted Mar 31, 2026 - 15:38 CDT

Resolved

Hello,
Alarms cleared at 3:23PM Central
Logs indicate the device rebooted.
Posted Mar 31, 2026 - 15:34 CDT

Investigating

The WiscNet NOC has lost access to our device for New London School District on 3/31 at 1:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Posted Mar 31, 2026 - 13:27 CDT
This incident affected: TEACH - Milwaukee (New London School District).