[2289145] Port Washington-Saukville School District Site Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 9/10, 12:05 AM Central
Duration: 198 Minutes
Technician(s): Marcus
Review Date: 9/10

Root Cause: Upstream network event

Brief Summary: We lost access to our onsite device for Port Washington-Saukville between 12:05 CDT - 3:23 CDT. Checking our device logs indicate an upstream network event impacting the upstream connection during this time.

Posted Sep 10, 2026 - 11:28 CDT

Resolved

Hello,

The WiscNet NOC observed alarms clear and services restore starting at 3:23 AM Central.

Posted Sep 10, 2026 - 11:10 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Port Washington-Saukville School District at 12:05 am on 9/10. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2517.

If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,

Posted Sep 10, 2026 - 00:29 CDT

This incident affected: TEACH - Milwaukee (Port Washington-Saukville School District).