Date & Time of Incident: 9/10 1:58am
Duration: 18 minutes
Technician(s): Johnathon Laun
Review Date: 9/10
Brief Summary: We observed this site go down
Root Cause: Unnotified maintenance from the provider
Posted Sep 10, 2026 - 07:29 CDT
Resolved
This incident has been resolved.
Posted Sep 10, 2026 - 07:28 CDT
Identified
Hello,
As of 2:26am we are seeing this site as restored.
We will be closing out this status page.
Thank you,
Posted Sep 10, 2026 - 07:27 CDT
Update
Hello,
Our provider has informed us that this is due to a known maintenance event occurring in the area that will end at 7am.
We will provide updates when we receive the hands off for this maintenance.
Thank you,
Posted Sep 10, 2026 - 02:10 CDT
Investigating
Hello,
The WiscNet NOC has lost access to our device for Saint Croix Falls Area School District at 9/10 1:53am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Sep 10, 2026 - 02:03 CDT
This incident affected: TEACH - Madison (Saint Croix Falls School District).