Brief Summary: Device came into alarm, logs point to a network issue
Root Cause: Network Event
Posted Sep 09, 2026 - 11:44 CDT
Resolved
This incident has been resolved.
Posted Sep 09, 2026 - 11:33 CDT
Update
Hello,
The transport to the Wiscnet device has restored, but we are still seeing minimal traffic on the handoff port. We see the handoff port up, but keep alive traffic from the school. We recommend checking the cable and rebooting the onsite devices.
Kind regards,
Posted Aug 27, 2026 - 14:12 CDT
Update
Hello,
GLS is waiting on Layer 1 verification. Please reach out to GLS for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481.
Kind regards, Wiscnet
Posted Aug 27, 2026 - 11:40 CDT
Investigating
Hello,
The WiscNet NOC has lost access to our device for the Shawano School District at 12:22PM CDT 8/25/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481.
If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761.
Thank you,
WiscNet
Posted Aug 25, 2026 - 12:52 CDT
This incident affected: TEACH - Milwaukee (Shawano School District).