2239981 | River Ridge School District Down

Incident Report for WiscNet

Resolved

Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Posted May 22, 2026 - 07:14 CDT

Investigating

Hello,

Starting at 4:41 am we observed a loss of connection to our onsite equipment.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's side we are unable to open a ticket on your behalf. They can be contacted at 1.866.558.1920 and your site ID is 1304. You can open a ticket with them or give us consent to open a ticket on your behalf.

Please reach out with any questions.

Thank you,
Posted May 22, 2026 - 05:01 CDT
This incident affected: TEACH - Madison (River Ridge School District).