[2306265] Village of Bellevue - DOWN

Incident Report for WiscNet

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 15:43 CDT

Update

Date & Time of Incident: 10/21 at 4:48PM
 
Duration: 21 hours
 
Technician\(s\): Dylan, Jim
 
Review Date: 10/22
 
Brief Summary: A fiber cut affect services. This path was rolled to restore services.
 
Root Cause: Fiber cut
Posted Oct 22, 2026 - 15:42 CDT

Update

Hello,

Our local provider reports they will leave service on the fiber it was moved to yesterday as this restored service. They will repair the old connection at a later date.
Posted Oct 22, 2026 - 15:29 CDT

Investigating

Hello,

Our provider has confirmed they plan to repair the damaged fiber today. There is no ETA yet at this time.
Posted Oct 22, 2026 - 09:19 CDT

Update

Hello,

Our provider reports they have found an issue around .3 miles from the sites. There is no ETR yet at this time.
Posted Oct 21, 2026 - 15:34 CDT

Update

Hello,

Our local provider is onsite investigating further.
Posted Oct 21, 2026 - 14:24 CDT

Update

Hello,

Our local provider will be working with their fiber team for further investigation. They do not have an ETA yet for dispatching to the Bellevue location.
Posted Oct 21, 2026 - 12:27 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for Village of Bellevue at 10/20/2026 around 4:48PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,
Posted Oct 20, 2026 - 17:11 CDT
This incident affected: Village of Bellevue.