2255788 - Paris J1 School District -

Incident Report for WiscNet

Postmortem

The port facing GLS/Teach (the provider) went down and restored at

Posted Jul 06, 2026 - 14:23 CDT

Resolved

Hello,

The site resolved at 9:53 AM Today, and our logs indicate the port facing GLS equipment restored.

Kind regards,
Posted Jul 06, 2026 - 14:22 CDT

Identified

The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.

If you have any additional questions, please contact WiscNet NOC.
Posted Jul 06, 2026 - 08:18 CDT

Update

We are continuing to investigate this issue.
Posted Jul 03, 2026 - 14:06 CDT

Update

The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.

If you have any additional questions, please contact WiscNet NOC.
Posted Jul 03, 2026 - 13:31 CDT

Update

We are continuing to investigate this issue.
Posted Jul 03, 2026 - 13:31 CDT

Investigating

The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.

If you have any additional questions, please contact WiscNet NOC.
Posted Jul 03, 2026 - 13:11 CDT
This incident affected: TEACH - Milwaukee (Paris J1 School District).