We are still seeing circuit 401154 as down due to testing. If testing has been completed and further investigation is needed, please reach out to the WiscNet NOC.
Apr 01, 2026 - 15:15 CDT
Monitoring - We have been informed this circuit is down due to testing. We will monitor for restoration.
Mar 27, 2026 - 09:41 CDT
Investigating - We are currently observing a link over circuit 401154 to Ashwaubenon School District down. Secondary link is currently operational and equipment is reachable. We have reached out to our provider for further investigation and will update as soon as we have further information.
Mar 27, 2026 - 09:21 CDT
We are continuing our investigations with our local provider. There is no ETR yet at this time.
Apr 01, 2026 - 15:08 CDT
Update - Hello,
We are continuing our investigations with our local provider. There is no ETR yet at this time.
Mar 31, 2026 - 10:37 CDT
Identified - It was discovered that unknown building work occurred in Madison and WiscNet services were impacted. The WiscNet engineering team is engaged and corresponding with teams to coordinate a temporary repair or to move the circuit to a different path, but services are expected to remain down overnight.
We will continue to provide updates as they become available. Next update expected early tomorrow morning during business hours.
Mar 30, 2026 - 20:26 CDT
Update - We're continuing to investigate the issue further. We'll continue to provide updates as we know more.
Mar 30, 2026 - 15:22 CDT
Update - We've opened a ticket with our last mile provider for further investigation. We will continue to provide updates as we know more.
Mar 30, 2026 - 13:56 CDT
Update - Good afternoon,
Both sites are currently up via a redundant link, however we are still working to investigate the outage impacting the primary link.
Mar 30, 2026 - 12:53 CDT
Investigating - Good afternoon,
At 12:05PM CDT we began experiencing an outage impacting one of our core devices. We're currently investigating the issue further.
Mar 30, 2026 - 12:29 CDT
Abbotsford School District
Operational
Village of Allouez
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
All Saints Regional Catholic School
Operational
90 days ago
100.0
% uptime
Today
Alverno College
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Ashwaubenon School District
Operational
Village of Ashwaubenon
Operational
Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Versiti
Operational
City of Brookfield
Operational
Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
Operational
Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
CESA 2
Operational
CESA 3
Operational
CESA 10
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Colfax School District
Operational
Cornell School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
City of De Pere
Operational
De Pere School District
Operational
Denmark School District
Operational
Discovery World
Operational
90 days ago
100.0
% uptime
Today
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy Community School District
Operational
90 days ago
100.0
% uptime
Today
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgerton School District
Operational
Educators Credit Union
Operational
Elk Mound Area School District
Operational
Elkhorn Area School District
Operational
Fall Creek School District
Operational
Family Peace Center
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fort Atkinson School District
Operational
Fox City Performing Arts Center
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Town of Grand Chute
Operational
Grant County
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
Operational
Green Lake County
Operational
Greendale School District
Operational
90 days ago
100.0
% uptime
Today
Greendale Village
Operational
90 days ago
100.0
% uptime
Today
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Howard Village
Operational
Howard-Suamico School District
Operational
Hudson School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
City of La Crosse
Operational
La Crosse Public Library
Operational
90 days ago
100.0
% uptime
Today
La Crosse School District
Operational
Lac Courte Oreilles Ojibwe University
Operational
90 days ago
100.0
% uptime
Today
School District of Ladysmith
Operational
Lake Holcombe School District
Operational
Lakeland University
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Lawrence University
Operational
Lincoln County
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Operational
City of Madison
Operational
Madison Metropolitan School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Operational
Marathon County
Operational
Marcus Center for the Performing Arts
Operational
90 days ago
100.0
% uptime
Today
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marquette University
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menomonie Area School District
Operational
Meriter Hospital, Inc.
Operational
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
98.94
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milwaukee Area Technical College
Operational
Milwaukee Art Museum
Operational
Milwaukee City Housing Authority
Operational
City of Milwaukee
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Operational
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mount Mary University
Operational
90 days ago
100.0
% uptime
Today
Muskego City
Operational
90 days ago
100.0
% uptime
Today
Muskego-Norway School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
Northeast Wisconsin Technical College
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northwood Technical College
Operational
Oak Creek-Franklin Joint School District
Operational
90 days ago
100.0
% uptime
Today
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Omro School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
PESI
Operational
Pier Wisconsin
Operational
City of Platteville
Operational
Platteville School District
Operational
Plover Village
Operational
90 days ago
99.93
% uptime
Today
Portage County
Operational
Price County
Operational
Pulaski Community School District
Operational
Rhinelander School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Ripon Area School District
Operational
River Falls School District
Operational
Rock County
Operational
Rock Prairie Montessori School
Operational
90 days ago
100.0
% uptime
Today
Rosendale-Brandon School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart Seminary and School of Theology
Operational
90 days ago
100.0
% uptime
Today
St. Augustine University Parish
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
100.0
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Sevastopol School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Shorewood School District
Operational
90 days ago
100.0
% uptime
Today
Silver Lake College
Operational
Slinger School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
90 days ago
100.0
% uptime
Today
Sparta Area School District
Operational
90 days ago
100.0
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
City of Superior
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Tomahawk School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
90 days ago
100.0
% uptime
Today
Viterbo University
Operational
Washburn County
Operational
Watertown Unified School District
Operational
City of Watertown
Operational
90 days ago
100.0
% uptime
Today
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waupaca County
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wautoma Area School District
Operational
Wauwatosa City
Operational
City of West Allis
Operational
West Allis-West Milwaukee School District
Operational
West De Pere School District
Operational
Western Technical College
Operational
Westosha Special Ed
Operational
Whitefish Bay School District
Operational
City of Whitewater
Operational
Whitewater Unified School District
Operational
Whitnall School District
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
WiscNet Headquarters
Operational
90 days ago
99.99
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
Resolved -
This incident has been resolved.
Apr 7, 15:18 CDT
Update -
Hello,
We observe the alarm clear and after checking the device we observe a reboot onsite, possibly due to power issues in the area.
Kind regards,
Apr 7, 15:17 CDT
Update -
The WiscNet NOC has lost access to our device for Belmont School District at 2:17 PM on 4/7/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146
Apr 7, 14:45 CDT
Investigating -
Hello,
We observe the connection go down, and we are requesting you to reach out to GLS/TEACH to confirm power verification to the equipment onsite, and for additional troubleshooting.
Resolved -
This incident has been resolved.
Apr 7, 07:21 CDT
Monitoring -
Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.
Apr 7, 07:20 CDT
Update -
Hello,
GLS continues to investigate this issue.
We will continue to follow up and will provide updates as soon as we have them.
Please reach out with any questions.
Thank you,
Apr 7, 02:51 CDT
Update -
We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS:
Ithaca - 12056583 Sun Prairie - 12056584
We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.
Apr 7, 01:58 CDT
Investigating -
We are currently investigating this issue.
Apr 7, 01:37 CDT
We see the device rebooted approximately 3 days and 18 hours ago. BGP restored at 4/6/2026 8:45 AM.
Apr 6, 10:40 CDT
Update -
Hello,
We are continuing to see the site in alarm, Please verify power to your site and the network equipment.
Apr 6, 08:37 CDT
Update -
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
Apr 3, 11:09 CDT
Investigating -
The WiscNet NOC has lost access to our device for Shawano School District at 11:09 AM 4/2/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 11:39 CDT
Resolved -
This incident has been resolved.
Apr 6, 07:57 CDT
Update -
We are now observing services restored at this time. If you have any further questions or are still experiencing any issues please don't hesitate to reach out!
Apr 6, 07:56 CDT
Investigating -
The WiscNet NOC has lost access to our device for Hayward School District at 7:43AM on 4/6/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 6, 07:53 CDT
Resolved -
This incident has been resolved.
Apr 4, 12:53 CDT
Monitoring -
Hello,
We observe this restored as of 12:15 PM CDT.
Apr 4, 12:53 CDT
Update -
Hello,
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12052767, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Apr 4, 03:52 CDT
Investigating -
We are currently investigating this issue.
Apr 4, 02:50 CDT
Resolved -
Site has restored at 9:29AM CDT 4/3/2026. Reason for outage is due to power.
Please reach out to the WiscNet NOC for any questions.
Apr 3, 21:17 CDT
Update -
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
Apr 3, 11:08 CDT
Investigating -
Hello,
We are seeing alarms at this site can your verify power and equipment on site.
Apr 2, 22:23 CDT
Resolved -
Alarms cleared at 9:25AM CDT 4/3/2026. Upon further investigation, outage is confirmed to be due to power.
Please reach out to the WiscNet NOC for any questions.
Apr 3, 21:12 CDT
Update -
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
Apr 3, 11:08 CDT
Update -
The WiscNet NOC has lost access to our device for South Central Library System at 1:46pm on 4/2/26. Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 14:15 CDT
Investigating -
Hello,
The Wiscnet NOC has lost access to our device for South Central Library System at 1:46pm.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 14:13 CDT
Resolved -
We are observing our alarms for Rosholt School District cleared at 12:49PM CDT 4/3/2026. Upon further investigation, outage was due to power. We will continue to monitor as normal.
Please reach out to the WiscNet NOC for an questions.
Apr 3, 20:35 CDT
Update -
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
Apr 3, 11:08 CDT
Investigating -
The WiscNet NOC has lost access to our device for Rosholt School District again at 4:07 PM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1464.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 16:39 CDT
Resolved -
We now observe services restored and stable since 10:48AM CDT this morning. If you have any issues or have any further questions please don't hesitate to reach out!
Apr 3, 15:39 CDT
Update -
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
Apr 3, 11:09 CDT
Investigating -
The WiscNet NOC has lost access to our device for Bowler School District at 1:17 AM CDT 04/02/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 13:35 CDT
Resolved -
We now observe services restored and stable at this time. If you are experiencing any issues or have any further questions please don't hesitate to reach out.
Apr 3, 15:04 CDT
Investigating -
The WiscNet NOC has lost access to our device for Deerfield School District at 1:02 PM 4/3/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 3, 13:31 CDT
We're seeing services back up and power restored.
Apr 2, 21:15 CDT
Investigating -
The WiscNet NOC has lost access to our device for Tri-County Area School District - CID 400741 at 11:00 AM 4/2/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Apr 2, 11:23 CDT
Resolved -
This incident has been resolved.
Apr 2, 16:04 CDT
Monitoring -
Hello,
We observe this restored as of 12:09 PM. We observe a cold start of our equipment indicating power issues on-site.
Apr 2, 16:04 CDT
Investigating -
The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District at 7:24 AM 4/2/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 08:04 CDT
The Wiscnet NOC has observed restoral of connectivity at 2:00pm due to power. Reach out to the Wiscnet NOC if you have any questions.
Apr 2, 15:10 CDT
Investigating -
The WiscNet NOC has lost access to our device for Village of Plover at 1:32pm on 4/2/26. Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 13:40 CDT
We saw our alarms clear at 2:03 PM CDT 04/02/2026.
Thank you,
Apr 2, 14:36 CDT
Investigating -
Hello,
Starting at 11:14 AM CDT we observed alarms indicating a loss of signal on the edge router for the Gresham School District. Can you please verify power and equipment on site at this time?
We see this circuit up as of 1:25 PM CDT 04/02/2026.
Thank you,
Apr 2, 13:44 CDT
Investigating -
The WiscNet NOC has lost access to our device for St. Mary Catholic Schools at 04/02/2026 9:44 AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 10:02 CDT
The Wiscnet NOC has observed access to our device restore at 12:45pm. Please reach out if you have any further questions.
Apr 2, 12:53 CDT
Investigating -
The WiscNet NOC has lost access to our device for Rosholt School District at 12:10pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1464.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 12:49 CDT
We saw our alarms clear at 11:28 AM CDT 04/02/2026.
Thank you,
Apr 2, 11:42 CDT
Investigating -
The WiscNet NOC has lost access to our device for Kiel Area SD at 11:07 AM CDT 04/02/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 11:25 CDT
The Wiscnet NOC has investigated and the logs on our router show the device had restarted at 10:25am, possibly due to a loss of power.
Apr 2, 11:12 CDT
Monitoring -
Hello,
The Wiscnet NOC has lost access to our device for South Central Library System at 10:20am, and regained access to the device at 10:27am. We will continue to monitor the device.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 11:04 CDT
Resolved -
This incident has been resolved.
Apr 2, 11:02 CDT
Monitoring -
We have seen the site restore as of 10:31 AM. Please reach out if you have any questions or concerns.
Apr 2, 11:02 CDT
Investigating -
The WiscNet NOC has lost access to our device for Tomorrow River School District on 4/2 at 10:20 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Apr 2, 10:31 CDT
We are seeing backbone circuits in alarm starting at 8:57 AM that are affecting your circuit 401386 between Chicago and Superior. Our provider is aware of a network event and currently investigating. They believe this is due to power loss occurring. There is no ETR at this time.
Apr 2, 09:41 CDT
Resolved -
Hello, Alarms cleared at 3:23PM Central Logs indicate the device rebooted.
Mar 31, 15:34 CDT
Investigating -
The WiscNet NOC has lost access to our device for New London School District on 3/31 at 1:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 31, 13:27 CDT
Resolved -
This incident has been resolved.
Mar 31, 11:56 CDT
Update -
We are continuing to monitor for any further issues.
Mar 31, 10:44 CDT
Monitoring -
We have observed the site restore and remain stable since around 10:00 AM today. Please let us know if you experience any further issues,
Mar 31, 10:43 CDT
Investigating -
We are seeing the connection to the device for the Edgerton school district bouncing. We will be following up with the provider and posting updates as we learn more.
Mar 31, 08:30 CDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 16:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 16:00 CDT
Scheduled -
The WiscNet phone system will be offline between 4 pm and 4:30 pm March 27 as TDS addresses an issue with callers not being heard when we answer the phone. You can reach us via email support@wiscnet.net or call into our NOC directly at 608-866-9729 during that time
Mar 27, 14:47 CDT
Resolved -
We are seeing this issue resolved as of 11:24PM Central. We will continue to monitor this as usual.
Mar 26, 23:47 CDT
Identified -
The WiscNet NOC has lost access to our device for at 10:24AM CDT on Mar 26 2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 26, 10:45 CDT
At 6:30AM CDT we observed alarms clear on and services restored.
If you have any questions please reach out.
Thank you,
Mar 26, 06:39 CDT
Investigating -
This circuit remains down after the maintenance window that was given and we have requested that Charter Business Networks begin further investigations into this circuit.
We do not have an ETR to provide at this time.
Thank you,
Mar 26, 06:13 CDT
Monitoring -
Hello,
I have contacted Charter Business Networks and they were able to confirm that this circuit is being impacted by an ongoing maintenance event.
They informed me that the maintenance is set to end at 6:00AM CDT.
We will continue to monitor this circuit and if it remains down after this window is over we will reach out to have them investigate this further.
Thank you,
Mar 26, 05:56 CDT
Investigating -
Hello,
Starting at 4:43AM CDT we observed alarms indicating a loss of signal on the edge router for the Gresham School District.
Can you please verify power and equipment on site at this time?
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:45 CDT
Scheduled -
TDS will be performing splicing work to swing a 96-count fiber to a new path to comply with a DOT mandated move Services will be down, and could be for up to the entire maintenance window.
Mar 25, 19:08 CDT
We are seeing services restored at 3:20 PM. Services were affected due to fiber damage on our provider's path. We are working on getting a formal RFO from our provider and will pass this along to the affected members. If you need further information on this event please reach out to the Wiscnet NOC at support@wiscnet.net.
Mar 25, 15:49 CDT
Update -
AT&T is on site in Milwaukee working to repair the circuit
Mar 25, 15:18 CDT
Update -
As of 3:05PM CDT, we observed services go down again. We're continuing to work with our last mile provider to investigate the issue further.
Mar 25, 15:09 CDT
Update -
We are continuing to work on a fix for this issue.
Mar 25, 15:07 CDT
Update -
Hello,
We are seeing services as bouncing on our main and back up circuits. We are working with our provider as they continue their investigation.
Mar 25, 13:40 CDT
Update -
Currently the provider continues repair efforts on the affected span. A ticket has been created and investigations continue. We will continue to provide updates with new information as we work with the provider. Thank you
Mar 25, 12:45 CDT
Identified -
WiscNet observed a significant drop in laser light receive levels on the 100G handoff to TEACH in Milwaukee. A suspected fiber impairment is impacting the primary connection in Milwaukee and troubleshooting continues on that connection. A staged 100G handoff to TEACH in Milwaukee was turned up as an emergency action to restore service while troubleshooting continues.
Mar 25, 11:32 CDT
Update -
At this time we are on a redundant path to bring services up. We continue investigations with the provider to determine more information regarding the issues seen. More information to come.
Mar 25, 10:42 CDT
Update -
We are continuing to investigate this issue.
Mar 25, 10:33 CDT
Investigating -
Beginning around 9:55 CT today, we observed a multiple alarms indicating an outage on the provider's network. We are in the process of investigating and will have more updates as we learn more. Thank you
Mar 25, 10:33 CDT